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Salesforce Personalization
Setup Configuration

Setup Configuration

Complete a one-time Data 360 and Personalization setup to prepare your system for intent-based recommendations. These steps ensure that user query data is correctly captured and then used to train the recommendation engine, which turns raw data into relevant, personalized experiences. Configuring the agent setup then connects this recommendation engine to your users, enabling the agent with the necessary topics and actions to receive user data, understand their intent, and deliver personalized results.

 
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