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Engagement Signals and Metrics
Create engagement signals and metrics to track interactions across channels as individuals engage with your brand. You can then use these engagement signals when creating objective-based recommenders to deliver personalized recommendations with Salesforce Personalization in Marketing Cloud Next.
- Engagement Signals
An engagement signal is a set of data that provides information about an engagement action performed by an individual. Examples of engagement signals include web clicks, opening or responding to an email response, or downloading a PDF. - Engagement Signal Metrics and Compound Metrics
Create additional metrics or compound metrics to track and view how individuals are interacting with your personalized content.
