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Example: Knowledge Article Click
This engagement signal monitors for and tracks knowledge article click engagement by individuals. Configuring this engagement signal creates a default article click count metric.
| Configuration Sequence | Parameter | Setting |
|---|---|---|
| Record Properties | Data Space | default |
| Engagement DMO | Knowledge Article Engagement | |
| Name | Article Click | |
| API Name | ArticleClick | |
| Field Parameters | User Identifier | Knowledge Article Engagement > Individual |
| Item Identifier (Optional) | Knowledge Article Engagement > Knowledge Article Version Id | |
| Timestamp Identifier | Knowledge Article Engagement > Created Date | |
| Unique Engagement Identifier | Knowledge Article Engagement > Knowledge Article Engagement Id | |
| Filter | Condition | All Conditions Are Met |
| Filter Resource | Knowledge Article Engagement > Engagement Channel Action | |
| Operator | Is Equal To | |
| Value | catalog-object-click-start |
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