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Salesforce Personalization
Example: Product View

Example: Product View

This engagement signal monitors for and tracks catalog product (object) views by individuals. Configuring this engagement signal creates a default view count metric.

Important
Important The settings provided in this example reflect those in the recommended Salesforce Interactions SDK setup configuration.
Configuration Sequence Parameter Setting
Record Properties Data Space default
Engagement DMO Product Browse Engagement
Name Product View
API Name ProductView
Field Parameters User Identifier Product Browse Engagement > Individual
Item Identifier (Optional) Product Browse Engagement > Product SKU
Timestamp Identifier Product Browse Engagement > Engagement Date Time
Unique Engagement Identifier Product Browse Engagement > Product Browse Engagement Id
Filter Condition All Conditions Are Met
Filter Resource Product Browse Engagement > Engagement Channel Action
Operator Is Equal To
Value catalog-object-view-start
 
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