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Experience Cloud
Build a Portal with the Customer Account Portal Solution

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Build a Portal with the Customer Account Portal Solution

Set up a custom space where your customers can take care of their needs on their own, and reduce support calls to your company. Admins can set up Customer Account Portal with a few clicks.

Required Editions

User Permissions Needed
To create, customize, or publish an experience: Create and Set Up Experiences AND View Setup and Configuration
Customer Account Portal

The Customer Account Portal comes with a variety of components out-of-the-box to make your company’s portal a personalized point of access to information, processes, and experts:

  • Use the Tile Menu for an intuitive and visually stunning navigation experience.
  • Configure the Member Profile component to give customers all their account information and settings in one convenient place.
  • Give access to your company’s knowledge base to answer your customers’ most frequently asked questions

Get started with this handy list of setup tasks to create your own customer account portal.

 
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