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            Use Share Groups to Share Records Owned by High-Volume Experience Cloud Site Users

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            Use Share Groups to Share Records Owned by High-Volume Experience Cloud Site Users

            Share groups allow you to share records owned by high-volume Experience Cloud site users with authenticated internal and external users.

            Required Editions

            Available in: both Salesforce Classic and Lightning Experience
            Available in: Enterprise, Performance, Unlimited, and Developer Editions
            User Permissions Needed
            To share records owned by high-volume Experience Cloud site users to other users: Customize Application

            High-volume users are limited-access Experience Cloud site users, intended for orgs with many thousands to millions of external users. Because high-volume users don’t have roles, performance issues associated with role hierarchy calculations are eliminated. Use a share group to share records owned by high-volume site users.

            Note
            Note You can’t use share groups to share records owned by high-volume users with guest users. Instead, use guest user sharing rules. See Create Guest User Sharing Rules in Salesforce Help for more information.

            Share groups apply across Experience Cloud sites and are associated with sharing sets.

            Let’s look at a quick video that describes how share groups work: Who Sees What in Communities: Community-Specific Sharing.

            To set up share groups:

            1. From Setup, enter Settings in the Quick Find box, then select Digital Experiences | Settings.
            2. Click the name of the sharing set you want to associate your new share group.
            3. Click the Share Group Settings tab.
            4. Click Activate to turn on the share group.
              Activating the share group can take a while. You receive an email when the process finishes.
              Note
              Note Deactivating a share group removes all other users' access to records owned by high-volume users. An email isn't sent to you when the deactivation process finishes.
            5. Click Edit to add users to the share group. You can add both internal users from your org as well as external users from the same parent account as the high-volume user.
              1. From the Search dropdown, select the type of member to add.
              2. If you don't see the member you want to add, enter keywords in the search box and click Find.
              3. Select members from the Available Members box, and click Add to add them to the group.
              4. Click Save.

            See Also

             
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