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Define Advanced Settings for Salesforce for Outlook (Retiring)
Use advanced settings in a Salesforce for Outlook configuration to customize the default behavior of Salesforce for Outlook, such as setting the maximum size of the sync log.
Required Editions
| Available in: Salesforce Classic |
| Available in: Lightning Experience, if Salesforce Classic is available in your org. |
| Available with the purchase of Sales Cloud or Government Cloud in: Personal, Contact Manager, Professional, Enterprise, Performance, Unlimited, and Developer Editions |
| User Permissions Needed | |
|---|---|
| To view configurations: | View Setup and Configuration |
| To create, edit, or delete configurations: | Manage Email Client Configurations |
Important Full product retirement for Salesforce for
Outlook is scheduled on January 30, 2027. See Salesforce for Outlook Retirement. To keep
integrating Microsoft Outlook with Salesforce, check out our next-generation products: the
Outlook integration and Einstein Activity Capture. See Move from
Salesforce for Outlook (Retiring) to the Next-Generation Products.
Click Edit to change the value of an advanced setting or Remove to remove it from the configuration.
- From Setup, enter Outlook Configurations in the Quick Find box, then select Outlook Configurations.
- If you're modifying an existing Outlook configuration, click Edit next to the one that you want to modify. Otherwise, click New Outlook Configuration, and then complete the required fields.
- Click Add Advanced Setting in the Advanced Settings section of an Outlook configuration.
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Choose one of these settings and enter a value.
- HTTPTimeout, which specifies the number of seconds Salesforce for Outlook waits while trying to establish an HTTP connection with Salesforce. The value must be 15–360 seconds. The default is 30.
- MaxLogFileSize, which specifies the maximum file size of the sync log you maintain. Value must be 1–128 MB, and the default is 1.
- MaxRetries, which specifies the number of times Salesforce for Outlook tries to connect to Salesforce. The value must be from 0 through 10. The default is 3.
- Click OK.
- Click Save. All changes take effect the next time data syncs for the users in this configuration.
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