Depending on whether your administrator gave you permissions, customize which items sync between Microsoft Outlook and Salesforce, and the directions they sync.
|This feature available to manage from: both Salesforce Classic and Lightning Experience|
|Available in: All Editions|
|To access your Salesforce for Outlook configuration||Assigned to an active configuration|
|To disable sync:||“Whether object is synced”|
- From your personal settings in Salesforce, search for Salesforce for Outlook. Then click View My Configuration.
- To see which kinds of records sync, hover over filter icons ().
- To stop an item from syncing, clear its checkbox. All fields related to that item are disabled on the page.
- Save your changes. All changes take effect the next time your data syncs. Return to your original settings any time by clicking Revert to default at the top of your modified configuration. Your administrator can change your settings as needed.