Examples of Using API Actions in Salesforce

After you sync your APIs in API Catalog and activate operations as actions, use them in agents, flows, and Apex code.

See the examples for ideas on how to use actions to customize your Salesforce org with clicks.

• Example of Using MuleSoft for Agentforce
  Consider a scenario where a fictitious company called Enchanted Entertainment wants to create a service agent to manage theme park reservations and experiences. They've developed APIs using MuleSoft Anypoint Platform to integrate with external systems. Now, they need to connect these APIs to their service agent. Here’s how API Catalog can help with that.
• Example of Using Actions in Flow
  Consider a situation where you want to connect Salesforce to a credit service that has an API that’s managed in MuleSoft Anypoint Platform. The credit service retrieves the customer’s credit score, determines whether the customer qualifies for the credit service, and provides the payment terms. You want to extend the credit service to a Salesforce account so that you can view the payment terms in Salesforce.