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Automate Your Business Processes
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            Enable Email Approval Response for Classic Approval Processes

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            Enable Email Approval Response for Classic Approval Processes

            After you’ve reviewed the considerations and prepared the right template, flip the switch that lets users respond to approval requests directly from their email.

            Required Editions

            Available in: both Salesforce Classic and Lightning Experience
            Available in: Enterprise, Performance, Unlimited, and Developer Editions
            User Permissions Needed
            To enable Email Approval Response: Customize Application

            Before you begin, give the appropriate users the “API Enabled” user permission so that they can respond to approval requests by email.

            Important
            Important Try Flow Approval Processes, a modern alternative to Classic Approval Processes. This new feature provides a more flexible, user-friendly flow-based interface, and it can trigger on record changes, supporting Apex extensibility and detailed logging for compliance and audit trails. It supports dynamic routing based on data and business rules, unlike Classic Approval Processes, which are tied to specific objects and offer limited support for processes by using conditions. With Flow Approval Processes, you can monitor submitted records and quickly identify bottlenecks, giving you unprecedented visibility into approval workflows. And, like Classic Approval Processes, Flow Approval Processes don’t consume automation credits or orchestration runs.
            1. From Setup, enter Process Automation Settings in the Quick Find box, then select Process Automation Settings.
            2. Select Enable email approval response.
            3. Save your changes.

            See Also

             
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