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Automate Your Business Processes
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            Let Users Respond to Approval Requests from Classic Approval Processes by Email

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            Let Users Respond to Approval Requests from Classic Approval Processes by Email

            If the email notification includes all the information that an approver needs to make a decision, enable email approval response. That way, a user can simply reply to the email notification.

            Required Editions

            Available in: both Salesforce Classic and Lightning Experience
            Available in: Enterprise, Performance, Unlimited, and Developer Editions
            Important
            Important Try Flow Approval Processes, a modern alternative to Classic Approval Processes. This new feature provides a more flexible, user-friendly flow-based interface, and it can trigger on record changes, supporting Apex extensibility and detailed logging for compliance and audit trails. It supports dynamic routing based on data and business rules, unlike Classic Approval Processes, which are tied to specific objects and offer limited support for processes by using conditions. With Flow Approval Processes, you can monitor submitted records and quickly identify bottlenecks, giving you unprecedented visibility into approval workflows. And, like Classic Approval Processes, Flow Approval Processes don’t consume automation credits or orchestration runs.

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            Salesforce Help | Article