Prepare to Enable Classic Approval Processes in Chatter
Because Approvals in Chatter relies on both Chatter and the Classic Approval Processes
feature, getting your org set up involves more than just turning on the feature. Before you
enable Approvals in Chatter, understand the limitations and considerations for Approvals in
Chatter and post templates.
Required Editions
Available in: both Salesforce Classic and Lightning Experience
Available in: Enterprise, Performance, Unlimited, and
Developer Editions
Important Try Flow Approval Processes, a modern alternative to Classic Approval Processes. This
new feature provides a more flexible, user-friendly flow-based interface, and it can trigger
on record changes, supporting Apex extensibility and detailed logging for compliance and
audit trails. It supports dynamic routing based on data and business rules, unlike Classic
Approval Processes, which are tied to specific objects and offer limited support for
processes by using conditions. With Flow Approval Processes, you can monitor submitted
records and quickly identify bottlenecks, giving you unprecedented visibility into approval
workflows. And, like Classic Approval Processes, Flow Approval Processes don’t consume
automation credits or orchestration runs.
Do the following for each object for which you want approval requests to appear in
Chatter.
Enable feed tracking.
Create an approval post template.
Tip For each object, create one post template that works for all classic
approval processes. Mark that post template the default for the object.
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