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Enable Approval Notifications for Classic Approval Processes in Slack

Enable Approval Notifications for Classic Approval Processes in Slack

If your org uses both classic Approval Processes and Salesforce Digital HQ app, approval notifications are automatically enabled in Slack. Users receive approval requests as messages on the Salesforce Digital HQ’s Messages tab.

Required Editions

Available in: both Salesforce Classic and Lightning Experience
Available in: Enterprise, Performance, Unlimited, and Developer Editions
User Permissions Needed
To enable approvals in Slack: Customize Application
Important
Important Try Flow Approval Processes, a modern alternative to Classic Approval Processes. This new feature provides a more flexible, user-friendly flow-based interface, and it can trigger on record changes, supporting Apex extensibility and detailed logging for compliance and audit trails. It supports dynamic routing based on data and business rules, unlike Classic Approval Processes, which are tied to specific objects and offer limited support for processes by using conditions. With Flow Approval Processes, you can monitor submitted records and quickly identify bottlenecks, giving you unprecedented visibility into approval workflows. And, like Classic Approval Processes, Flow Approval Processes don’t consume automation credits or orchestration runs.
Note
Note Slack notifications are turned on automatically. Admins can turn off Slack notifications from Setup on the Notification Delivery Settings page.
  1. From Setup, in the Quick Find box, enter Notification Delivery Settings, and select Notification Delivery Settings.
  2. From the Approval requests dropdown menu, select Edit.
  3. Select Slack, and enable Salesforce Digital HQ.
 
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