Enable Approval Notifications for Classic Approval Processes in Slack
If your org uses both classic Approval Processes and Salesforce Digital HQ app,
approval notifications are automatically enabled in Slack. Users receive approval requests as
messages on the Salesforce Digital HQ’s Messages tab.
Required Editions
Available in: both Salesforce Classic and Lightning Experience
Available in: Enterprise, Performance, Unlimited, and
Developer Editions
User Permissions
Needed
To enable approvals in Slack:
Customize Application
Important Try Flow Approval Processes, a modern alternative to Classic Approval Processes. This
new feature provides a more flexible, user-friendly flow-based interface, and it can trigger
on record changes, supporting Apex extensibility and detailed logging for compliance and
audit trails. It supports dynamic routing based on data and business rules, unlike Classic
Approval Processes, which are tied to specific objects and offer limited support for
processes by using conditions. With Flow Approval Processes, you can monitor submitted
records and quickly identify bottlenecks, giving you unprecedented visibility into approval
workflows. And, like Classic Approval Processes, Flow Approval Processes don’t consume
automation credits or orchestration runs.
Note Slack notifications are turned on automatically. Admins can turn off Slack notifications
from Setup on the Notification Delivery Settings page.
From Setup, in the Quick Find box, enter Notification Delivery
Settings, and select Notification Delivery
Settings.
From the Approval requests dropdown menu, select Edit.
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