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            Where Do Slack Classic Approval Notifications for Classic Approval Processes Appear?

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            Where Do Slack Classic Approval Notifications for Classic Approval Processes Appear?

            When you have Approvals in Slack enabled, approval notifications are sent to the approver via the Salesforce Digital HQ app as a direct message in Slack. To see the approval request post, you must have access to Slack.

            Required Editions

            Available in: both Salesforce Classic and Lightning Experience
            Available in: Enterprise, Performance, Unlimited, and Developer Editions
            Important
            Important Try Flow Approval Processes, a modern alternative to Classic Approval Processes. This new feature provides a more flexible, user-friendly flow-based interface, and it can trigger on record changes, supporting Apex extensibility and detailed logging for compliance and audit trails. It supports dynamic routing based on data and business rules, unlike Classic Approval Processes, which are tied to specific objects and offer limited support for processes by using conditions. With Flow Approval Processes, you can monitor submitted records and quickly identify bottlenecks, giving you unprecedented visibility into approval workflows. And, like Classic Approval Processes, Flow Approval Processes don’t consume automation credits or orchestration runs.
            • Users review the request, and select Approve or Reject, or select Show More to be directed to the Salesforce app to view details.
              An approval request in Slack
            • Users can continue to receive email, Lightning Experience, and mobile notifications about approval requests.
             
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            Salesforce Help | Article