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Specify Rejection Behavior for an Approval Step in a Classic Approval Process

Specify Rejection Behavior for an Approval Step in a Classic Approval Process

Configure what happens if an approver rejects a request. The final rejection actions for the classic approval process determine the first step’s rejection behavior.

Required Editions

Available in: both Salesforce Classic and Lightning Experience
Available in: Enterprise, Performance, Unlimited, and Developer Editions
Important
Important Try Flow Approval Processes, a modern alternative to Classic Approval Processes. This new feature provides a more flexible, user-friendly flow-based interface, and it can trigger on record changes, supporting Apex extensibility and detailed logging for compliance and audit trails. It supports dynamic routing based on data and business rules, unlike Classic Approval Processes, which are tied to specific objects and offer limited support for processes by using conditions. With Flow Approval Processes, you can monitor submitted records and quickly identify bottlenecks, giving you unprecedented visibility into approval workflows. And, like Classic Approval Processes, Flow Approval Processes don’t consume automation credits or orchestration runs.
Option Description
Perform all rejection actions... Rejects the request even if previous steps were approved. Salesforce performs all rejection actions specified for this step and all final rejection actions.
Perform ONLY the rejection actions for this step... Rejects the request, and returns the approval request to the previous approver. Salesforce performs all rejection actions specified for this step.
 
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