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Withdraw a Approval Request That Uses a Classic Approval Process

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Withdraw a Approval Request That Uses a Classic Approval Process

If you submitted a record for approval but suddenly must update information in the record, recall the approval request. However, whether you can recall an approval request depends on how your admin configured the classic approval process that the record was submitted to.

Required Editions

Available in: both Salesforce Classic and Lightning Experience
Available in: Enterprise, Performance, Unlimited, and Developer Editions
User Permissions Needed
To withdraw an approval request: Read on the Record
Important
Important Try Flow Approval Processes, a modern alternative to Classic Approval Processes. This new feature provides a more flexible, user-friendly flow-based interface, and it can trigger on record changes, supporting Apex extensibility and detailed logging for compliance and audit trails. It supports dynamic routing based on data and business rules, unlike Classic Approval Processes, which are tied to specific objects and offer limited support for processes by using conditions. With Flow Approval Processes, you can monitor submitted records and quickly identify bottlenecks, giving you unprecedented visibility into approval workflows. And, like Classic Approval Processes, Flow Approval Processes don’t consume automation credits or orchestration runs.
  1. Go to the detail page for the record associated with the approval request.
  2. In the Approval History related list, recall the approval request.

See Also

 
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