Loading
Salesforce now sends email only from verified domains. Read More
Automate Your Business Processes
Table of Contents
Filter by (0)Add
Select Filters

          No results
          No results
          Here are some search tips

          Check the spelling of your keywords.
          Use more general search terms.
          Select fewer filters to broaden your search.

            Search all of Salesforce Help
            Search all of Salesforce Help
            Flash Agent in Agentforce Supply Chain

            You are here:

            1. Salesforce Help
            2. Docs
            3. Automate Your Business Processes

            Flash Agent in Agentforce Supply Chain

            Use the Flash Agent to route and triage work, approve or reject tasks, extract simple information from documents, and fill out forms in Agentforce Supply Chain.

            Required Editions

            License Required

            This feature is a workspace that’s external to your Salesforce org and requires an Agentforce Supply Chain license.

            To purchase an Agentforce Supply Chain license, contact your Salesforce account executive.

            What Rules-Based Decision-Making Means

            Rules-based decision making means that the Flash Agent follows explicit criteria that you provide in the task description to select an outcome. For best results, define clear conditions and expected outputs, such as what qualifies as high priority versus low priority.

            If rules are vague or conflicting, results can be inconsistent. Keep rules specific, ordered, and easy to evaluate.

            Capabilities

            Capability Description Example
            Rules-based decision making Perform routing or triage based on a defined set of criteria. Route incoming emails to Support, Finance, or Legal based on issue type.
            Rules-based document tasks Classify or triage files by evaluating document or image content with simple logic. Classify package damage as water damage, shortage, physical damage, or no damage.
            Task approval or rejection Approve or reject tasks by using rules provided in the task description. Approve only if invoice price equals contract price.
            Data extraction from text fields Extract structured values from unstructured text. Extract claim type, claim date, and claim amount from an email body.
            Large form prefill Fill many requested fields to pre-populate forms for human review. Pre-populate a supplier onboarding form from a supplier information PDF.
             
            Loading
            Salesforce Help | Article