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          Steps in Flow Approval Processes

          Steps in Flow Approval Processes

          Steps are grouped in stages and can be run sequentially, concurrently, or when specified requirements are met. Approval steps assign the completion of an active screen flow to a person, group, or queue and require user intervention. Background steps run an active autolaunched flow synchronously or asynchronously and have no user interaction.

          Required Editions

          View supported editions for Flow Approval Processes.
          Note
          Note The Step resource in Flow Approval Processes isn't related to the discontinued Step element in flows.

          Status

          When an orchestration run associated with an approval submission is running, it manages the status for each step.

          Step run Status Description
          Not Started The step hasn't met its entry condition.
          In Progress The step was started.
          Completed
          • The approval step met its exist condition
          • The background step's flow was completed.
          • The step was completed when its associated stage encountered an error.
          Discontinued
          • The step was in progress when its associated stage completed.
          • The step was in progress when the orchestration run associated with the approval submission encountered an error.
          • The step was in progress when its associated stage encountered an error.
          Error
          • The step encountered an error.
          • The autolaunched flow associated with a background step encountered an error.
          • The screen flow associated with an approval step encountered an error.
          • Approval Steps
            Approval steps require user interaction and create approval actions that assigned approvers or delegates can complete asynchronously. Approvers can complete reviews without running the associated flow, so include only actions directly relevant to the approval work item. Use a background step after the approval step to update related records or trigger additional notifications.
          • Background Steps
            A background step launches an active autolaunched flow and has no user interaction. You can control when a background step is ready to start. Use background steps to carry out actions that are related to an approval submission but aren’t part of an approval work item. For example, use a background step to update records or trigger additional notifications related to the approval.
           
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