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Reassign an Approval Work Item
Reassign an assigned approval work item to a different user, group, or queue. You can reassign an assigned work item for an approval orchestration that’s still in progress.
Required Editions
| View supported editions for Flow Approval Processes. |
| User Permissions Needed | |
|---|---|
| To reassign an approval work item: | Approval Admin |
| To complete assigned work: | Run Flows |
Open the Approvals App
Use the Approvals app to reassign an approval work item.
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On the navigation bar, click
.
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In the search box, enter approvals, and then select
Approvals.
The Approvals app opens.
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On the Home tab in the Approvals app, click the Review My
Approval Work Items tile.
The Assigned Approval Work Items list view opens.
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To see available assigned approval work items, from the dropdown list, select
Assigned Approval Work Items.
Note The items shown in the list view depend on your access. If you don’t have access to see all approval work items, only approval work items that are currently assigned to you or that you completed are shown.
Reassign an approval work item.
Open the Approval Work Items List View
Use the Approval Work Items list view to view all approval work items.
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On the navigation bar, click .
- In the search box, enter approval, and then select Approval Work Items.
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To see assigned approval work items, from the dropdown list, select
Assigned Approval Work Items.
Note The items shown in the list view depend on your access. If you don’t have access to see all approval work items, only approval work items that are currently assigned to you or that you completed are shown.
Reassign an approval work item.
Reassign an Assigned Approval Work Item
Reassign an assigned approval work item to another user, group, or queue. You can’t reassign an approval work item that’s been completed.
You can't reassign approval work items from approval steps that require unanimous approval. If a group member or their delegate can't complete their child approval work item, an admin can complete it on their behalf.
- From the dropdown list for the relevant assigned approval work item, select Reassign.
- In the Reassign Approval Work Item window, select the assignee type and then click Next.
- Select the new assignee, and then click Next. If no options are available, click Back and select a different assignee type. Or cancel the reassignment.
- Enter comments for the reassignment and then click Reassign.
