This action is available in flows running API version 62.0 and later.
In Flow Builder, add an Action element to your flow. In the Search Actions window, enter
Transform Query, and then select Transform Query for
Case.
Set Input Values
Use values from earlier in the flow to generate a query based on a required case, with
optional details and language settings.
Field
Description
Case Details
Required. The details of the case to generate a query for, including the case
subject and description.
Context
Additional context to include in the generated query, like related record IDs,
the case subject, or the description associated with the current chat. The default
value is an empty string.
Query Language
The ISO language code of the language to generate the query in. The default
value is en.
Store Output Values
Output Parameter
Description
Query
A summary of the generated query, containing the case details and context in
the specified query language.
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