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          Send Sales Management Agent Notification in Slack Action

          Send Sales Management Agent Notification in Slack Action

          Sends notifications from the Sales Management Agent to a user in Slack. This action is available in flows running API version 65.0 and later.

          Required Editions

          Available in: Lightning Experience
          View supported editions.

          In Flow Builder, add an Action element to your flow. In the Action panel, search for Slack, and then select Send Sales Management Agent Notification in Slack.

          Set Input Values

          Use values from earlier in the flow to set the inputs for the action.

          Field Description
          Additional Instructions Optional. Additional instructions for the agent to follow when posting Slack notifications.
          AI-Generated Action Item ID Required. The ID of the AiGenActionItem record.
          User ID Optional. The ID of the user to send the Slack notification to. If not provided, the notification is sent to the related opportunity owner.

          Store Output Values

          Field Description
          Agent Response The response from the Agentforce agent.
          Session ID The Agentforce agent session ID.

          Usage

          This action is primarily used with Agentforce Sales Management flows.

          Limitations

          This action is limited to usage within autolaunched flows. It can’t be invoked through screen flows, schedule-triggered flows, or record-triggered flows, or through other methods such as Apex, REST API, or Prompt Studio.

           
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