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Automate Your Business Processes with Salesforce Flow
End Session Action

End Session Action

This action ends a specified session for an agent.

Required Editions

Available in: Lightning Experience
Available in: Enterprise, Performance, Unlimited, and Developer Editions. Required add-on licenses vary by agent type.
View licenses for integrated features.

In Flow Builder, add an Action element to your flow. Select the AI Agent API category. Then, select the End Session action.

Set Input Values

Field Description
Session End Message

Required. An Apex AgentInvAction__AIAgentAPIV1_SessionEndedMessage record that contains a message with the reason why the session ended.

Valid values for the reason property are:

  • UserRequest
  • Transfer
  • Expiration
  • Error
  • Other
Session ID Required. The ID of the current agent session.
Tenant Key ID Reserved for internal use only.

Set Output Values

Set Field Description
200 Batched response (headless)
400 Exception Bad request
401 Exception Access bearer token is missing or invalid
403 Exception User is forbidden from accessing the resource
404 Exception Resource not found
422 Exception Any exception that occurred during the request execution
423 Exception Server is busy and cannot process the request at this time
429 Exception Too many requests for the server to handle
503 Exception Service is unavailable possibly because Apex or flow calls timed out
Default Exception Server is busy and cannot process the request at this time
responseCode The response code associated with the exception message.

Usage

This action is available only if the following are true. Otherwise, the action fails.

  • Agentforce is enabled.
  • The user who runs the flow has the Manage AI Agents permission.
  • The specified agent has an active version.

To set the Session End Message input:

  • Create an Apex-defined variable and select the AgentInvAction__AIAgentAPIV1_SessionEndedMessage Apex class.
  • Use Assignment elements to set the reason property.
  • Use the AgentInvAction__AIAgentAPIV1_SessionEndedMessage variable as the Session End Message input.
 
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