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Automate Your Business Processes with Salesforce Flow
Send Session Message Action

Send Session Message Action

This action sends a message in a specified session for an AI agent.

Required Editions

Available in: Lightning Experience
Available in: Enterprise, Performance, Unlimited, and Developer Editions. Required add-on licenses vary by agent type.
View licenses for integrated features.

In Flow Builder, add an Action element to your flow. Select the AI Agent API category. Then, select the Send Session Message action.

Set Input Values

Field Description
Message Request Body Required. An Apex AgentInvAction_AIAgentAPIV1_SendMessageRequest record that contains agent data to send a message, including the message to send.
Session ID Required. The ID of the current agent session.
Tenant Key ID Reserved for internal use only.

Set Output Values

Set Field Description
200 Batched response (headless)
400 Exception Bad request
401 Exception Access bearer token is missing or invalid
403 Exception User is forbidden from accessing the resource
404 Exception Resource not found
422 Exception Any exception that occurred during the request execution
423 Exception Server is busy and cannot process the request at this time
429 Exception Too many requests for the server to handle
503 Exception Service is unavailable possibly because Apex or flow calls timed out
Default Exception Server is busy and cannot process the request at this time
Response Code The response code associated with the exception message.

Usage

This action is available only if the following are true. Otherwise, the action fails.

  • Agentforce is enabled.
  • The user who runs the flow has the Manage AI Agents permission.
  • The specified agent has an active version.

To set the Message Request Body input:

  • Create an Apex-defined variable and select the AgentinvAction_AlAgentAPIV1_SendMessageRequest Apex class.
  • Use Assignment elements to set the message.TextVariable.text and message.TextVariable.name properties. The name property must be set to a context variable.
  • Use the AgentinvAction_AlAgentAPIV1_SendMessageRequest variable as the Message Request Body input.
 
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