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Automate Your Business Processes with Salesforce Flow
Zoom Connector

Zoom Connector

Connect to an external Zoom account. Perform tasks like creating webinars or adding registrants. Use Zoom as a data target (action).

Required Editions

View supported editions.
This feature requires the MuleSoft for Flow: Integration add-on. Exceptions are segment-triggered flows, activation-triggered flows, and broadcast flows, which don't require the MuleSoft for Flow: Integration add-on. Professional Edition requires the API access add-on. To purchase an add-on, contact your Salesforce account executive.
MuleSoft for Flow: Integration features used with Agentforce require the Foundations or Agentforce 1 edition. To purchase these editions, contact your Salesforce account executive.
Note
Note You can edit or delete connections only in the Automation app.

Before You Begin

To connect to Zoom, you must have a licensed Zoom account and Salesforce org.

Adding the App

  1. Open the Automation app and select the Integrations tab.
  2. Click New Connection, select Zoom, and then click Create Connection.
  3. Complete the connection information and authentication details.

    To connect to a system, whether it’s a data source or a data target, you must create a connection with that system’s required credentials. You can connect to multiple systems within a flow and reuse each connection. You can create connections in the Integrations tab or in Flow Builder.

    Standard Connection

    This system uses OAuth2BrowserFlow authentication.

    OAuth2BrowserFlow authentication includes add-on authentication features that provide additional functionality and security to the OAuth 2.0 protocol.

    This system requires this credential information for its connections.

    FIELD DESCRIPTION
    Connection Name

    Enter a unique connection name that helps you remember the details of this connection. The credentials are hidden after you create the connection. You can reuse connections.

    Anyone with the Manage Integration Connections permission can see and use all connections in the org.

    URL

    Enter the URL of your instance.

    Environment Select the environment type for the connection.

    Named Credential Connection

    Select a pre-existing named credential from Setup to use for your external system connections.

    Before connecting to your external system with a named credential, first create or use an existing authenticated named credential and external credential that is enabled for your users.

    To ensure a successful connection for use in a flow, use only one principal for each named credential.

    • Use the same name for the named credential and its related objects, such as the external credential and external authentication identity providers. Labels for these objects can differ.
    • Assign the user creating the connection the required user permission for the principal. Without this permission, the connection test fails and the connection remains inactive.
    Important
    Important

    When you create a connection with an existing named credential, note these behaviors:

    • Manage the named credential’s read-only details in Setup, not the Integrations tab. On the Integrations tab, you can only edit the connection's Connection Name and Description.
    • Perform reconnections for the named credential in Setup. The Reconnect button isn’t visible on the Details page.
    • Delete associated named credentials in Setup. Deleting a connection doesn't remove the credential.
  4. Click Create. This prompts an authorization screen to appear, which shows a list of scopes for which to authorize the user.
  5. Click Allow. This creates a connection.

For more information, including testing and troubleshooting, see Connect to an External System.

Usage

An action performs a specific task or operation within a target system. Use actions to automate tasks across different systems without manual intervention, based on conditions set in the flow. For more information about actions, refer to Create a Flow with a Connector as an Action.

  1. In the Automation app, select the Flows tab, and then click New.
  2. Select a flow type, such as Autolaunched Flow (No Trigger).
  3. Click Add element and then select Action.
  4. In the Search Actions panel, select Connectors.
  5. Select Zoom and choose from its actions. These Zoom actions are available in Flow Builder.
     
    Meeting: Create, Delete, Get, Update
    Meeting Registrant: Add, Delete, Get, List, Update status
    Webinar: Create, Delete, Get, Update
    Webinar Registrant: Add, Delete, Get, List, Update status
    Reports (Meeting & Webinar): Get detail, participant, poll, Q&A, survey reports
    Cloud Recording: Create registrant, Get recording, Update registrant status
    Scope Action
    meeting:write:meeting:admin Create a meeting for a user
    webinar:write:webinar:admin Create a webinar for a user
    meeting:read:meeting:admin View a meeting
    meeting:update:meeting:admin Update a meeting
    meeting:delete:meeting:admin Delete a meeting
    webinar:read:webinar:admin View a webinar
    webinar:update:webinar:admin Update a webinar
    webinar:delete:webinar:admin Delete a webinar
    meeting:write:registrant:admin Add a registrant to a meeting
    meeting:read:registrant:admin View a meeting's registrant
    report:read:cloud_recording:admin View cloud recording usage reports
    meeting:delete:registrant:admin Remove a meeting's registrant
    webinar:write:registrant:admin Add a registrant to a webinar
    webinar:read:registrant:admin View a webinar's registrant
    webinar:update:registrant_status:admin Update a webinar registrant's registration status
    webinar:delete:registrant:admin Remove a webinar's registrant
    report:read:meeting:admin View meeting details report
    report:read:list_meeting_participants:admin View meeting participant report
    report:read:list_meeting_polls:admin View meeting polls report
    report:read:meeting_qna:admin View a meeting's Q&A report
    report:read:meeting_survey:admin View meetings survey report
    report:read:webinar:admin View webinar detail reports
    report:read:list_webinar_participants:admin View webinar participant reports
    report:read:list_webinar_polls:admin View webinar poll reports
    report:read:webinar_qna:admin View a webinar's Q&A reports
    report:read:webinar_survey:admin View webinar survey reports
    meeting:read:list_registrants:admin View a meeting's registrants
    webinar:read:list_registrants:admin View a webinar's registrants
    meeting:update:registrant:status:admin Update a meeting registrant's registration status
Tip
Tip For more information about the API, see the external system's API documentation.
Important
Important

For information about specific limitations for connections and third-party connectors, see MuleSoft for Flow: Integration Limits & Considerations.

Removing the App

  1. Open and sign in to Zoom App Marketplace.
  2. In the top right corner, click Manage.
  3. On the left side of the page, click Added Apps. A list of all apps added by you is displayed.
  4. Identify the app to be removed, then click Remove. A Remove App window appears.
  5. (Optional) Click the drop-down menu to choose the reason for removing this app.
  6. Click Remove to confirm the removal of this app.

To stop using Zoom Connector in your flow, you can deactivate the flow. For more information, see Activate or Deactivate a Flow. You can also delete the Zoom connection. For more information, including implications, see Connect to an External System.

 
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