Contact point type consent records let you enter details about how a customer has agreed to be contacted by your company. For example, you can indicate that a customer consented to a specific contact point like email, but not phone calls and mail.
| Available in: both Salesforce Classic and Lightning Experience |
| Available in: all editions |
| Field | Description |
|---|---|
| Business Brand | Represents a unique brand for a business that belongs to a parent entity. |
| Capture Contact Point Type | The contact point used to capture consent.
|
| Capture Date | The date when consent was captured. |
| Capture Source | The way you captured consent. For example, a website or online form. |
| Contact Point Type | The contact method you want to apply consent to.
|
| Data Use Purpose | The data use purpose record that you want to associate this consent with. |
| Double Consent Capture Date | Date when double opt-in was captured. Double opt-in is captured when the customer confirms for a second time that they want to give consent. |
| Data Use Purpose | The data use purpose record that you want to associate this consent with. |
| Effective From | The date when consent starts. |
| Effective To | The date when consent ends. |
| Engagement Channel Type | ID of the engagement channel record through which the customer is consenting to be contacted. |
| Name | The name of the contact point type consent record. |
| Party | The record based on the Individual object you want to associate consent with. |
| Party Role | The party role record that you want to associate this consent with. |
| Privacy Consent Status | Whether the individual associated with this record agrees to this form of contact.
|
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