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          Run a Screen Flow from a Slack Shortcut (Beta)

          Run a Screen Flow from a Slack Shortcut (Beta)

          Create a custom Slack app to invoke an active screen flow from a global shortcut, a message shortcut, or a slash command in Slack.

          Required Editions

          View supported editions.
          Note
          Note This feature is a Beta Service. Customer may opt to try such Beta Service in its sole discretion. Any use of the Beta Service is subject to the applicable Beta Services Terms provided at Agreements and Terms.

          Custom Slack apps don’t have access to Slack Flow Core Actions.

          Use the Apex SDK for Slack (Beta) to create and deploy global shortcuts, message shortcuts, or slash commands in Slack.

          1. Create a custom Slack app.
          2. Add the shortcuts and slash commands to your custom app configuration. using the Create an app tool from the slack api website.
          3. Deploy the custom Slack app’s metadata with Salesforce Developer Experience.
          4. Connect the shortcut or slash command with your org.
          5. Test the shortcuts and slash commands in Slack.
          Example
          Example This example shows the metadata to add for the /getPetName slash command that runs the Get_Pet_Name flow from Slack.
          description: App configuration for running flows in slack
          commands:
            /getPetName:
              action:
                definition: flow__requestHandler
                properties:
                  flowApiName: Get_Pet_Name
              title: Launch flow command
              description: Launches a flow in a modal from slack
           
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