Understand how flows behave when they fail to help you decide on error handling
strategies. Learn what happens by default so you can determine if you need custom error handling
for your specific use case.
When a flow fails, the user running the flow gets this error message and Salesforce creates a
failed interview.
An unhandled fault has occurred in this flow
An unhandled fault has occurred while processing
the flow. Please contact your system administrator
for more information.
The running user can’t proceed with the flow or return to a previous part of the flow. The
admin who created the flow receives a fault email. The email details the element that failed, the
error message from that element, and which elements were executed during the failed interview.
Here’s an example error message.
An error occurred at element Delete_1.
DELETE --- There is nothing in Salesforce matching your
delete criteria.
To view the debug details directly in Flow Builder, click Flow Error: Click here to
debug the error in Flow Builder in the fault email. This link appears only for
certain flow types.
For screen flows, Salesforce publishes a Flow Execution Error Event platform event message.
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