This feature requires the Einstein for Sales, Einstein for Service, or Einstein
Platform add-on. To purchase, contact your Salesforce account executive.
Template-triggered prompt flows aren’t compatible with prompt templates created in Winter
’24.
The template-triggered prompt flow performs dynamic logic and actions to generate output text
that’s merged into the associated prompt template’s resolution.
Example You can create a prompt template that explains how to write an invitation email for
company events near a contact’s location. The prompt template can trigger a flow that generates a
list of company events near the contact. Depending on whether there are matching events in your
Salesforce data, the prompt template adds either no events or the list of company events in the
prompt template’s resolution.
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