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Automate Your Business Processes
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            Launch a Flow from a Process

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            3. Automate Your Business Processes

            Launch a Flow from a Process

            Just like workflow rules, processes start when a certain object’s records are created or edited. Add a flow action to give a process even more functionality. For example, create a process that checks if a new feed item is a question. If it is, wait a day and then use a flow to check whether a Best Comment has been selected or not. If it hasn’t, use that question to create a case.

            Required Editions

            User Permissions Needed
            To create, edit, or view processes:

            Manage Flow

            AND

            View All Data
            Important
            Important Support and updates for Process Builder have ended as of December 31, 2025. This means that support won't be provided for any process and bugs in the Process Builder product won't be fixed. See Workflow Rules & Process Builder End of Support.

            After December 31, 2025, existing processes continue to run, and you can activate, deactivate, and edit them; however, we recommend using Flow Builder. To migrate existing processes, plan your switch to Flow Builder and use the Migrate to Flow tool. For new automations, create flows in Flow Builder.

            1. Create and activate the autolaunched flow for the process to launch.
            2. Create the process that you plan to launch this flow from.
              For details, see “Create a Process” in Salesforce Help.
            3. Add a “Flows” action to the process.
              1. For Flow, search for and select the flow that you created.
              2. Optionally, click Add Row to set values for the flow’s variables.
            4. Activate the process.
             
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