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Automate Your Business Processes with Salesforce Flow
Generate Flow Choice Options From External Data

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Generate Flow Choice Options From External Data

If your business process interacts with external data, your users can select from it on flow screens.

Required Editions

View supported editions.
User Permissions Needed
To open, edit, create, activate or deactivate a flow using all flow types, elements, and features available in Flow Builder, including Einstein and Agentforce for Flow: Manage Flow
Note
Note You don't need to be an admin to have the Manage Flow permission. Ask your admin to add it to your profile or permission set.

You can allow users to select external data.

  1. Create a collection choice set and reference an Apex-defined collection from an external service, Apex action, or another screen component.
  2. Add your collection choice set to the appropriate choice component, such as a picklist.
Example
Example

For example, a car dealership stores car inventory data outside of Salesforce. They have an external service to access the inventory, and now their users can select which cars to view.

At runtime, the picklist options are generated based on whatever data was populated in the referenced Apex-defined collection.

 
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