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Automate Your Business Processes with Salesforce Flow
Resume a Flow Interview

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Resume a Flow Interview

If you paused a flow interview, resume it after you have all the necessary information. If you pause a flow interview and the associated flow is updated before you resume, the resumed flow interview doesn’t use the updated flow. Instead, it uses the version of the flow that was active when you paused.

Required Editions

View supported editions.
User Permissions Needed
To resume a flow interview:

Run Flows

OR

The Flow User field is selected on the user's detail page

If you entered values before you paused, all valid values are restored to those fields when you resume. If you don’t see something that you entered before you paused, that value was invalid and the flow didn’t save it. For example, if you enter “Acme, Inc.” for a field that only accepts numbers and then pause, that field is blank when you resume the flow interview.

Warning
Warning When you resume a flow interview, that flow interview is removed from your Paused Flow Interviews list. If you resume a flow interview and then change your mind, click Pause. If you close the flow interview before pausing, you can’t resume the flow interview later.
  1. Find the paused flow interviews. Your administrator’s configuration determines where to find them.
    1. To find paused flow interviews on an Experience Builder site page, from the Components panel, drag the Paused Flows component onto the page.
    2. To find paused flow interviews in Salesforce Classic, from the Home tab, go to the Paused Flow Interviews related list.
    3. To find paused flow interviews in the Salesforce mobile app, from the menu icon, find and select Paused Flows.
    4. To find paused flow interviews in the Automation app, from the App Launcher, find and select Automation, and then go to the Monitor tab.
  2. Resume the paused flow interview.
 
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Salesforce Help | Article