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Automate Your Business Processes with Salesforce Flow
Post to Chatter Action

Post to Chatter Action

This action posts a message to a specified feed, such as a Chatter group or a case record. The message can contain mentions and topics, but only text posts are supported.

Required Editions

View supported editions.

In Flow Builder, add an Action element to your flow. In the Action field, enter Chatter, and select Post to Chatter.

Set Input Values

Use values from earlier in the flow to set the inputs for the Chatter post.

Input ParameterDescription
Message

The text that you want to post.

  • To mention a user or group, enter @[reference], where reference is the ID for the user or group that you want to mention. The reference can be a literal value, a merge field, or a flow resource. For example: @[{!UserId}].
  • To add a topic, enter #[string], where string is the topic that you want to add. For example: #[Action Required].

This parameter accepts single-value resources of any type. That value is treated as plain text and is limited to 10,000 characters.

Target Name or ID

Reference to the user, Chatter group, or record whose feed you want to post to.

  • To post to a user’s feed, enter the user’s ID or username. For example: jsmith@salesforce.com
  • To post to a Chatter group, enter the group’s name or ID. For example: Entire Organization
  • To post to a record, enter the record’s ID. For example: 001D000000JWBDx

This parameter accepts single-value resources of any type. That value is treated as text.

Community ID

ID of an Experience Cloud site to post to.

Valid only if Digital Experiences is enabled. Required if posting to a user or Chatter group that belongs to an Experience Cloud site.

This parameter accepts single-value resources of any type. That value is treated as text.

Target Type

Required only if Target Name or ID is set to a username or a Chatter group name.

The type of feed that you want to post to. Valid values are:

  • User—If Target Name or ID is set to a user’s username, enter this value.
  • Group—If Target Name or ID is set to a Chatter group’s name, enter this value.
Visibility

Specifies whether this feed item is available to Experience Cloud site users. To display this feed item only to internal users, set it to internalUsers.

Valid only if Digital Experiences is enabled. Valid values are:

  • allUsers
  • internalUsers

Store Output Values

To use the Chatter post’s ID later in the flow, store it in a variable. The values are assigned when the Chatter post is created.

Output ParameterDescription
Feed Item ID

Assigns the created post’s ID to a resource in the flow.

This parameter accepts any single-value variables of type Text, Picklist, or Multi-Select Picklist.

Usage

At run time, the Chatter post isn’t created until the interview’s transaction completes. Transactions are complete when the interview either finishes or runs a Screen, Local Action, or Wait element.

 
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Salesforce Help | Article