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Automate Your Business Processes with Salesforce Flow
Generated Content Quality and Feedback Action

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Generated Content Quality and Feedback Action

This action tracks generated content quality and feedback in Flow Builder.

Required Editions

Available in: Lightning Experience
View supported editions.

To run the listed flows, have Einstein generative AI enabled.

Note
Note To run the Send Faithfulness Score Email flow, enable Einstein Monitoring and Observability.
Flow Purpose
Send Content Quality Email Sends an email to the running user if the percentage of toxicity is over the specified threshold.
Send Toxic Content Category Email Sends an email to the running user if the percentage of toxic content category records is over the specified threshold.
Send Negative Feedback Email Sends an email to the running user if the percentage of negative feedback is over the specified threshold.
Send Negative Feedback Email for Feature Sends an email to the running user if the percentage of negative feedback is over the specified threshold for the specified feature.
Send Faithfulness Score Email Sends an email to the running user if the faithfulness score is under the specified threshold.
 
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