Look Up a Slack User Action

In Flow Builder, add an Action element to your flow. In the New Action window, select Slack, and then select Look Up a Slack User.

Usage

To use this action, first connect Salesforce and Slack, and ensure the user’s Slack and Salesforce accounts are mapped.

This behind-the-scenes step is required for adding a user to a channel and sending direct messages to their Salesforce app. For example, you can use the Get Records action to look up a Salesforce user, and then use Look Up a Slack User to find their corresponding Slack user ID. You can store the ID and use it in subsequent Flow actions.

Set Slack Channel Details

Store Output Values