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The Send to Journey action element sends individuals to a specific Marketing Cloud Engagement journey. For example, in a segment-triggered flow, you can send customers to specific journeys depending on each individual’s loyalty program status.
| Available in: Lightning Experience |
| Available in: Enterprise and Unlimited Editions with Marketing Cloud Growth or Advanced Edition |
| Available in: All editions supported by Data 360. See Data 360 edition availability |
The available input values are based on the selected journey. If a journey has a status of Paused, records are queued and enter the journey when it's resumed.
The Send to Journey element supports only journeys with a status of Running that use an API event entry source. The Marketing Cloud Engagement business unit that contains the journey must also be linked to the same data space that the flow uses.
The Individual ID from the flow maps to the SubscriberKey in the Marketing Cloud Engagement Data Extension. The contact point email from the flow maps to the default email configured in the journey's specific settings.
Supported flow types:
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