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Automate Your Business Processes with Salesforce Flow
Create Reservation Action

Create Reservation Action

In Omnichannel Inventory, create one or more inventory reservations at a location or location group.

Required Editions

Available in: Lightning Experience
View supported editions.
This feature requires the Salesforce Omnichannel Inventory add-on. To purchase, contact your Salesforce account executive.

In Flow Builder, add an Action element to your flow. Select the Omnichannel Inventory Service category, and search for Omnichannel Inventory Service Create Reservation.

Note
Note Set the flow’s runtime API version to 52.0 or later.

Set Input Values

Use values from earlier in the flow to set the inputs.

Input Parameter Description
Omnichannel Inventory Create Service Reservation Input

This input is an Apex-defined variable of class ConnectApi.OCICreateReservationInputRepresentation.

The variable has these fields.

  • actionRequestId—A UUID that identifies the request. To identify which actions succeeded or failed, use the action request IDs in the output variables.
  • allowPartialReservations—Optional. When true, if the system can’t create the entire reservation, then it attempts to create a partial reservation.
  • createRecords—A list of up to 100 Apex-defined variables of class ConnectApi.OCICreateReservationSingleInputRepresentation. Each variable has these fields.
    • locationGroupIdentifier—Identifier of the location group at which to reserve inventory. Either locationGroupIdentifier or locationIdentifier is required, but not both.
    • locationIdentifier—Identifier of the location at which to reserve inventory. Either locationIdentifier or locationGroupIdentifier is required, but not both.
    • quantity—The quantity of the product to reserve.
    • stockKeepingUnit—The Stock Keeping Unit (SKU) of the product to reserve.
  • expirationSeconds—Optional. A length of time in seconds. If the reservation isn’t fulfilled within this amount of time after the reservationTime, then it expires. The maximum value is 14400.
  • externalRefId—Optional The external reference ID.
  • reservationTime—Optional The time at which to record the reservation. Example: 2020-07-24T21:13:00Z

Store Output Values

Output Parameter Description
Omnichannel Inventory Service Create Reservation Output

This value is an Apex-defined variable of class ConnectApi.OCICreateReservationOutputRepresentation.

The variable has these fields.

  • details—A list of Apex-defined variables of class ConnectApi.OCICreateReservationSingleOutputRepresentation. Each variable represents one product being reserved and has these fields.
    • errorCode—The error code, if any.
    • locationGroupIdentifier—Identifier of the location group where the inventory is reserved.
    • locationIdentifier—Identifier of the location where the inventory is reserved
    • quantity—The reserved quantity of the product.
    • stockKeepingUnit—The SKU of the reserved product.
  • errors—A list of Apex-defined variables of class ConnectApi.OCICreateReservationErrorOutputRepresentation. Each variable represents a returned error and has these fields.
    • errorCode—The error code.
    • message—Details of the error, if available.
  • expirationTime—The time at which the reservation would expire.
  • reservationTime—The time when the reservation was recorded.
  • success—Indicates whether the reservation succeeded.

To set up the Omnichannel Inventory Create Service Reservation Input:

  • For each product to reserve, use Assignment elements to set the locationGroupIdentifier or locationIdentifier field, quantity field, and stockKeepingUnit field values on a ConnectApi.OCICreateReservationSingleInputRepresentation variable.
  • Use Assignment elements to add the ConnectApi.OCICreateReservationSingleInputRepresentation variables to the createRecords field on a ConnectApi.OCICreateReservationInputRepresentation variable.
  • Use Assignment elements to set the actionRequestId, allowPartialReservations, expirationSeconds, externalRefId, and reservationTime field values on the ConnectApi.OCICreateReservationInputRepresentation variable.
  • Use the ConnectApi.OCICreateReservationInputRepresentation variable in the action input.
 
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