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In Salesforce Order Management, cancel fulfillment order products from a fulfillment order. You can cancel more than one product and specify a quantity to cancel for each of them. This action doesn’t cancel the associated order product summaries, it only reduces their allocated quantities. Usually, you reallocate the canceled quantities to a new fulfillment order.
| Available in: Lightning Experience |
| View supported editions. |
| This feature requires the Salesforce Order Management add-on. To purchase, contact your Salesforce account executive. |
In Flow Builder, add an Action element to your flow. Select the Order Management category, and search for Cancel Fulfillment Order Item.
Use values from earlier in the flow to set the inputs.
| Input Parameter | Description |
|---|---|
| Cancel Fulfillment Order Items Input | This input is an Apex-defined variable of class ConnectApi.FulfillmentOrderLineItemsToCancelInputRepresentation. The variable has one field, fulfillmentOrderLineItemsToCancel, which is a list of Apex-defined variables of class ConnectApi.FulfillmentOrderLineItemInputRepresentation. Each of those variables includes these fields:
|
| Fulfillment Order Id | Reference to the fulfillment order that you want to cancel fulfillment order items from. |
| Output Parameter | Description |
|---|---|
| Cancel Fulfillment Order Items Output | This value is an Apex-defined variable of class ConnectApi.FulfillmentOrderCancelLineItemsOutputRepresentation. This action doesn’t return any data. |
To set up the Cancel Fulfillment Order Items Input, first use Assignment elements to set the fulfillmentOrderLineItemId and quantity field values on one or more ConnectApi.FulfillmentOrderLineItemInputRepresentation variables. Then use an Assignment element to add those variables to the FulfillmentOrderLineItemsToCancel field on a ConnectApi.FulfillmentOrderLineItemsToCancelInputRepresentation variable. Use that variable in the action input.
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