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Enhanced Message Screen Input Component
Let users send a messaging component in an enhanced Messaging session.
Required Editions
| Available in: Lightning Experience |
| View supported editions. |
Configure the Enhanced Message Component
| Attribute | Description |
|---|---|
| API Name | The API name of the component. An API name can include underscores and alphanumeric characters without spaces. It must begin with a letter and can’t end with an underscore. It also can’t have two consecutive underscores. |
| Messaging Session ID | The variable containing the record ID of the messaging session. |
| Messaging Component Name | The messaging component to incorporate into the screen-based flow—for example, a time selector component. Create messaging components on the Messaging Components page in Setup. |
| Time Slot Options | The list of time slot options to show to the customer, generated by a custom Apex action. This field is visible only if a time selector messaging component is selected. |
| Object Type | The type of record to show to the customer—for example, Case. This field is visible only if a question with dynamic options messaging component is selected. |
| Record Variable | The record variable that determines which records of the selected object type to show to the customer. This field is visible only if a question with dynamic options messaging component is selected. |
| Parameter Name | The name of a custom parameter on the selected messaging component. |
| Parameter Value Type | The type of custom parameter. Valid values are Variable and Literal. The value defaults to Variable. |
| Value | The value to pass into the parameter—for example, a question to precede a list of options. |
| Variable | The variable to pass into the parameter—for example, a variable containing the contact’s name. |
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