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Automate Your Business Processes with Salesforce Flow
Phone Screen Input Component

Phone Screen Input Component

Let users enter phone number values from a flow screen.

Required Editions

View supported editions.
A Phone component that lets the flow user enter a cell phone number. The placeholder text guides the user to use a particular phone number format.
Note
Note This screen component requires Lightning runtime.

Configure the Phone Component

You can select resources from the flow, such as variables or global constants, or you can manually enter a value.

Attribute Description
API Name

The API name of the component.

An API name can include underscores and alphanumeric characters without spaces. It must begin with a letter and can’t end with an underscore. It also can’t have two consecutive underscores.

Label

The label that appears above the phone field.

This attribute accepts single-value resources. The value is treated as text.

Disabled

If set to true, the user can’t modify the value. The default value is false.

This attribute accepts a resource with a Boolean value.

Pattern

Determines whether the value is valid. By default, there’s no pattern.

This attribute accepts single-value resources. The value is treated as text.

Placeholder Text

Text that appears in the field when it’s empty. Use placeholder text to give users a hint about what to enter in the field.

This attribute accepts a resource with a single value. The value is treated as text.

Read Only

If set to true, the user can’t modify the value, but the user can copy it. The default value is false.

This attribute accepts a resource with a Boolean value.

Required

If set to true, the running user must enter a value. The default value is false.

This attribute accepts a resource with a Boolean value.

Value

The value of the phone field. Setting this attribute prepopulates the field. To use the value that the user enters, store this attribute’s output in a variable.

This attribute accepts single-value resources. The value is treated as text.

Store the Phone Component’s Values in the Flow

The flow stores values automatically. If you store values manually, store the attribute’s output value in a variable.

To store values manually, select Manually assign variables (advanced).

All attributes are available to store in flow variables, but Value is the most likely attribute you must store.

To store the phone number that the user entered, map the Value attribute to a flow variable.

Tip
Tip By default, screen components that run on Lightning runtime version 58 and prior have no memory. If a user enters a value, and then does one of the following, the value is lost.
  • Navigates to another screen and returns to the component’s screen.
  • Pauses the flow then resumes it.
  • Navigates to the next screen and triggers an input validation error.

Setting the attribute enables a flow to remember the value. The flow stores the value automatically. If you store values manually, store the attribute’s output value in a variable.

Set the Component Visibility

Specify the logic that determines when the flow displays the component.

Option Description
When to Display Component

Configure when the component is displayed by using conditional logic.

You can set the components to:

Always
Always display the component.
When all conditions are met (AND)
Display the component when all of the conditions that you define are met. Define at least one condition.
When any condition is met (OR)
Display the component when at least one of the conditions that you define is met. Define at least one condition.
When custom conditional logic is met
Display the component when the condition logic that you define is met. Define at least one condition and specify condition logic.

Validate Input

Provide a formula that evaluates whether what the user entered is valid and the error message to display if invalid.

Option Description
Error Message Specify the error message that appears below the component if the user enters an invalid value.
Formula

Provide a formula expression that returns a Boolean value.

If the formula expression evaluates to true, the input is valid. If the formula expression evaluates to false, the error message appears below the component.

If the user leaves the field blank and the field isn’t required, the flow doesn’t perform the validation. If the user leaves the field blank and the field is required, the flow shows the default error message and not your custom error message.

Specify the Behavior of Values on Revisited Screens

Specify what this component does when a user enters a value, navigates to a previous screen, and then returns to the screen with this component.

Option Description
Use values from when the user last visited this screen The component retains the values that the user specified and doesn’t update the values to reflect changes made on previous screens.
Refresh inputs to incorporate changes elsewhere in the flow

The component updates the user-specified values to reflect changes made on previous screens.

If you pause and then resume the flow, the flow retains user-specified values only in Checkbox, Checkbox Group, Currency, Long Text Area, Multi-Select Picklist, Number, Password, Picklist, Radio Buttons, and Text components.

 
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