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            Wait Until a Single Event Occurs Example

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            Wait Until a Single Event Occurs Example

            Create a flow that sends an email after waiting for a specific event to occur, such as waiting one day after a contract is activated before sending a feedback request.

            Required Editions

            View supported editions.

            You're designing a flow that requests feedback from customers after a contract is activated, but you want to delay the email by a day.

            Example

            This flow already contains the following populated variables. The flow activates a contract (1) and then pauses (2).

            • {!customerEmail} contains the email address for the customer
            • {!creatorEmail} contains the email address for the flow's creator
            Screenshot of a sample flow that is waiting for an absolute alarm event

            Within the Wait element, a single resume event is defined (1 day after activated). The flow sends the feedback request one day after the contract is activated, so configure a flow-based resume time. The base time is the {!$Flow.CurrentDateTime} global variable (3), and the offset is one day (4).

            Screenshot of absolute alarm configuration

            Because there's only one wait configuration and you only want the feedback request to be sent one time, don't set any wait conditions for this wait configuration. However, just in case something goes wrong, don't forget to set a fault path. In this example, the fault path sends an email that contains the fault message to the user who created the flow.

            See Also

             
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