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Supported Editions for Flow Builder and Licenses for Integrated Features
Learn about the editions and user interfaces that support Flow Builder. Some Flow Builder features integrate with other Salesforce products that require additional licenses.
User Interfaces
Flow Builder is available in both Salesforce Classic (not available in all orgs) and Lightning Experience. Some features, including Automation app, MuleSoft for Flow, Marketing , and Commerce are available only in Lightning Experience.
Editions
Flow Builder is available in these editions. See the next section for information about integrated features that are supported in a subset of editions or require additional licenses. See also Salesforce Editions.
- Essentials Edition
- Pro Suite Edition
- Professional Edition
- Enterprise Edition
- Performance Edition
- Unlimited Edition
- Developer Edition
Integrated Features
Some Flow Builder features are integrated with other Salesforce products that are supported in a subset of editions or require additional licenses. For additional information on the integrated product or cloud, see the links to Salesforce Help in this table.
| FLOW FEATURE | FLOW INTEGRATION |
|---|---|
| Run Apex actions from a flow. | Apex |
| Build or extend flows with Lightning components. | Aura |
| Implement a checkout process within your Commerce org with the core actions in Commerce Checkout Flow. | B2B and D2C Commerce |
|
Data 360 |
| Users can send a messaging component in an enhanced Messaging session. | Digital Engagement |
| Get started building flows faster and easier by using Einstein generative AI. | Einstein generative AI requires the Einstein for Sales, Einstein for Service, or Einstein Platform add-on. See Einstein |
| Use the HTTP Callout action in Flow Builder to pull or send data between a flow and an external system without using code. | External Services |
| Use Flow Builder elements that are available only in Marketing , such as Send Email Message and Send SMS Message. | Marketing Flow Builder elements are available only in Marketing . Send SMS Message and Send WhatsApp Message elements are supported only in Marketing Cloud Growth and Advanced editions. Learn more in Enhance Your Marketing with Marketing Campaigns. |
| Register a MuleSoft RPA process as an external service. Then, build a flow that starts and checks the status of the MuleSoft RPA process. | MuleSoft
To use MuleSoft RPA with Flow Builder requires a MuleSoft Automation subscription and the MuleSoft RPA Builder user permission assigned in MuleSoft RPA Manager. See Invoke RPA Services from Salesforce Flow, and Anypoint Access Management RPA Permissions in the MuleSoft documentation. |
| Implement order management functionality in a flow with the core actions in Salesforce Order Management. | Order Management |
| Define platform events and exchange real-time event data between business processes in Salesforce and external sources. | Platform Events |
| Collect information in Slack with a screen flow by using Flow Builder screen components and text input variables. | Slack |
| Lightning Bolt Solutions through Experience Cloud | Lightning Bolt for Salesforce: Build Once, Then Distribute and Reuse |
| Get insights into the sentiments that underlie survey responses with Feedback Management | Feedback Management |
|
Activities Match provides several core actions for matching emails to relevant records in your Sales org. |
Requires Einstein Activity Capture. Your edition determines whether this feature is included or must be purchased at an additional cost by contacting your Salesforce account executive. |
