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Make Work Accessible to Assigned Users
When an orchestration runs an interactive step, it emails a notification to the assigned user, group, or queue. Credentialed Experience Cloud site visitors can see and access their assigned Flow Orchestration work items on the Orchestration Work Item List object page. Internal users and credentialed Experience Cloud site visitors complete their assigned work in the Work Guide.
- Add Orchestrator Work Item List Object Page to Experience Cloud
Extend orchestration work access to external users through your Experience Cloud site. Credentialed visitors can view and manage their assigned work items just like internal users. - Add the Work Guide to a Record Page Layout
Add the Orchestration Work Guide Lightning App Builder component to the page layouts for record types referenced by interactive steps. - Add the Work Guide to an Experience Cloud Site
Add the Flow Orchestration Work Guide component to the related record page in your Aura and LWR sites for record types referenced by interactive steps.
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