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            Reassign an Orchestration Work Item

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            Reassign an Orchestration Work Item

            Reassign an assigned work item to a different user, group, or queue.

            Required Editions

            View supported editions for Flow Orchestration.
            User Permissions Needed
            To reassign a work item
            • Reassign Orchestration Work Items

              OR

            • Manage Orchestration Runs and Work Items
            To complete assigned work Run Flows

            You can reassign an assigned work item for an orchestration that’s still in progress.

            1. In the App Launcher, find and select Orchestration Work Items.
            2. On the All Open Work Items page, from the dropdown for the assigned work item, select Reassign Orchestration Work Item.
            3. In the Reassign Orchestration Work Item window, select the user, group, or queue to reassign the work item to.
            4. Click Reassign Orchestration Work Item.
             
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            Salesforce Help | Article