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Compare Flows and Orchestrations
Compare Flows and Orchestrations to choose the right automation tool for your business processes. Understand key differences in capabilities, use cases, and implementation approaches.
Flow
A flow is an application that automates a business process by collecting data and doing something in your Salesforce org or an external system. Flows can provide screens to guide users through your business process.
Flows aren’t tied to any one object, but they are record-centric. Flows can look up, create, update, and delete records for multiple objects. You can build flows with Flow Builder, a point-and-click tool.
Orchestration
An orchestration is an application that builds sophisticated business processes by combining and coordinating a series of flows. Orchestrations are user-centric. You can manage processes that involve different users and different parts of your organization through one orchestration. Flow Orchestration lets you monitor operations and improve efficiency.
