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Extend Salesforce with Clicks, Not Code
Salesforce Connect Support for Quick Actions

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Salesforce Connect Support for Quick Actions

External objects support quick actions, except when the actions involve features or functionality that are incompatible with external objects.

Required Editions

Available in: both Salesforce Classic and Lightning Experience (not for high-data-volume external objects)

Available in: Developer Edition

Available for an extra cost in: Enterprise, Performance, and Unlimited Editions

With custom quick actions, you can make your users’ navigation and workflow as smooth as possible by giving them convenient access to information that’s most important. For example, you can let users quickly create or update records, send emails, and more in the context of the external object.

Features Not Supported

  • Log a Call action: Creating tasks isn’t available for external objects.
  • Predefined Field Values for Quick Action Fields: Formulas can’t reference external object fields.
  • Lightning Web Component actions don't work on external objects because those objects are built on the Aura framework.

See Also

 
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