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Automate Your Business Processes
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            Post to a Record’s Chatter Feed from a Process

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            3. Automate Your Business Processes

            Post to a Record’s Chatter Feed from a Process

            Post to the feed of the record that started the process.

            Required Editions

            Available in: both Salesforce Classic (not available in all orgs) and Lightning Experience
            Available in: Essentials, Professional, Enterprise, Performance, Unlimited, and Developer Editions
            User Permissions Needed
            To create, edit, or view processes:

            Manage Flow

            AND

            View All Data
            Important
            Important Support and updates for Process Builder have ended as of December 31, 2025. This means that support won't be provided for any process and bugs in the Process Builder product won't be fixed. See Workflow Rules & Process Builder End of Support.

            After December 31, 2025, existing processes continue to run, and you can activate, deactivate, and edit them; however, we recommend using Flow Builder. To migrate existing processes, plan your switch to Flow Builder and use the Migrate to Flow tool. For new automations, create flows in Flow Builder.

            You can post to the record’s Chatter feed only if feed tracking is enabled for the object that the process is associated with.

            After you’ve created an action and selected “Post to Chatter” for the action type, fill in the relevant fields to add the action to your process.

            Warning
            Warning If the feed that the process tries to post to isn't available when the process is triggered (for example, because the user is now inactive), the user sees an error and the process fails.
            1. Enter a name for this action.
              This text appears on the canvas and helps you differentiate this action from others in your process. The name truncates to fit on the canvas.
            2. In the Post to field, select This Record.
            3. Fill out the message that you want to post. You can insert merge fields, add a topic, and mention users or groups.
              The message can contain up to 10,000 characters.

              You can only reference topics that already exist. If you reference a merge field and that field doesn’t have a value, it appears as a blank value.

            4. Save the action.

            See Also

             
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