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Post to a User’s Chatter Feed from a Process
Post to the feed of a user by identifying a specific user in your organization or a User lookup field on a record.
Required Editions
| Available in: both Salesforce Classic (not available in all orgs) and Lightning Experience |
| Available in: Essentials, Professional, Enterprise, Performance, Unlimited, and Developer Editions |
| User Permissions Needed | |
|---|---|
| To create, edit, or view processes: | Manage Flow AND View All Data |
After December 31, 2025, existing processes continue to run, and you can activate, deactivate, and edit them; however, we recommend using Flow Builder. To migrate existing processes, plan your switch to Flow Builder and use the Migrate to Flow tool. For new automations, create flows in Flow Builder.
After you’ve created an action and selected “Post to Chatter” for the action type, fill in the relevant fields to add the action to your process.
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Enter a name for this action.
This text appears on the canvas and helps you differentiate this action from others in your process. The name truncates to fit on the canvas.
- In the Post to field, select User.
- For User, select where you want to find the user.
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Based on your selection for User, search for or browse for the user
whose feed you want to post to.
When you select a user from a record, you must ultimately select a field that contains a user’s ID—for example, Owner ID or User ID.
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Fill out the message that you want to post. You can insert merge fields, add a topic, and
mention users or groups.
The message can contain up to 10,000 characters.
You can only reference topics that exist. If you reference a merge field and that field doesn’t have a value, it appears as a blank value.
- Save the action.
