You are here:
What Happens When a Process Fails?
When a user does something that triggers a process, such as create a record, and the process fails, the user gets an error message. The error message includes the process name, error ID, and sometimes technical information that the user can give to you, the Salesforce admin. You can use the error ID to locate the detailed error email that is sent when the process failed.
Required Editions
| Available in: both Salesforce Classic (not available in all orgs) and Lightning Experience |
| Available in: Essentials, Professional, Enterprise, Performance, Unlimited, and Developer Editions |
After December 31, 2025, existing processes continue to run, and you can activate, deactivate, and edit them; however, we recommend using Flow Builder. To migrate existing processes, plan your switch to Flow Builder and use the Migrate to Flow tool. For new automations, create flows in Flow Builder.
The email includes the element that failed, the error message from that failure, and details about the criteria and actions that the process tried to execute. The subject line is Error Occurred During Flow “Process_Name”: Error.
Error Occurred During Flow "Opportunity_Management": No applicable approval process was found.
// The error occurred when the LeadConvertEmail process was triggered.
An error occurred at element myRule_1_A1 (FlowActionCall).
No applicable approval process was found.
// The error occurred at the first action (A1) that’s associated with the
// first criteria node (myRule_1).
Flow Details
Flow Name: Opportunity_Management
Type: Workflow
Version: 3
Status: Active
Org: Acme (00DR00000000o82)
// The user triggered version 3 of the Opportunity_Management process.
Flow Interview Details
Interview Label: Opportunity_Management-3_Opportunity
Current User: Madison Rigsby (0051a000000qJXL)
Start time: 2/2/2017 11:21 AM
Duration: 0 seconds
// The process was triggered by user Madison Rigsby.
How the Interview Started
Madison Rigsby (0051a000000qJXL) started the flow interview.
Some of this flow's variables were set when the interview started.
myVariable_old = 0061a00000D3ibfAAB
myVariable_current = 0061a00000D3ibfAAB
ASSIGNMENT: myVariable_waitStartTimeAssignment
{!myVariable_waitStartTimeVariable} Equals {!Flow.CurrentDateTime}
Result
{!myVariable_waitStartTimeVariable} = "2/2/2017 11:21 AM"
DECISION: myDecision
Executed this outcome: myRule_1
Outcome conditions: and
1. {!myVariable_current.StageName} (Proposal/Price Quote) Equals Proposal/Price Quote
Logic: All conditions must be true (AND)
// The first criteria node (myRule_1) checks whether the opportunity’s StageName
// is “Proposal/Price Quote”. It is, so the process moves on to execute the associated
// actions.
SUBMIT FOR APPROVAL: myRule_1_A1
Inputs:
objectId = {!myVariable_current.Id} (0061a00000D3ibfAAB)
comment = null
Error Occurred: No applicable approval process was found.
// The process tries to execute the first associated action.
// The action fails because no approval processes exist that
// the record can be submitted to. Maybe the org doesn’t include
// any active Opportunity approval processes. Or maybe it does, but the
// record doesn’t meet the entry criteria for any of them.
Salesforce Error ID: 593281227-1030 (-1996259564)