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Application Access Request
The external app you are using is requesting access to your Salesforce data. The external app has already been integrated into Salesforce by your admin.
Required Editions
| Available in: both Salesforce Classic (not available in all orgs) and Lightning Experience |
| Available in: All Editions |
| User Permissions Needed | |
|---|---|
| To manage, create, edit, and delete OAuth apps: | Manage Connected Apps |
To grant this app access to your Salesforce data, click Allow.
If the description of the app doesn’t match the app that you are using or you don’t want to grant access to your data for some other reason, click Deny.
If the logged-in user isn’t you, click Not you? to log out the current user and log in as yourself.
You can grant access to an external app only a specific number of times. Generally, you grant access for every device you use, such as a laptop and a desktop computer. The default is five per app. If you’ve reached the limit for your org, granting access to this app revokes access to the least recently used access token. The page displays the remote access app tokens about to be revoked.
After you’ve granted access to a remote access app, you can revoke it later by going to your personal information.
In the OAuth Connected Apps section, you can:
- View information about each connected app that you’ve granted access to, the number of
times, and the last time the app attempted to access your information.
Note- A connected app can be listed more than once. Each time you grant access to an app, it obtains a new access token. Requests for refresh tokens increase the use count. Also, if an OAuth 2.0 connected app requests multiple tokens with different scopes, you see the same app multiple times.
- Even if the connected app failed to access your information because it couldn’t log in, the Use Count and Last Used fields are updated.
- Each connected app allows five unique approvals per user. After a fifth approval is made, the oldest approval is revoked. For OAuth 1.x, each issued access token counts as an approval and is listed as a separate entry in the table. For OAuth 2.0, the table lists each refresh token that counts as an approval. Other flows, such as user-agent flows, might also count as approvals. For consumers that use connected apps, avoid requesting OAuth 1.x access tokens or OAuth 2.0 refresh tokens more than once for each device. That way the limit of five unique approvals doesn’t impact your org.
- Click Revoke to revoke the app’s access. After you revoke the
app, it can no longer access your Salesforce data.
Important Revoke all access tokens for a particular app to prevent it from accessing your Salesforce data.
- Application Access Request Approved
The external app that you are using has requested access to your Salesforce data, and you approved this request. Close the browser window and go back to the app you were using. - Application Access Request Denied
The external application you are using has requested access to your Salesforce data and you denied this access. You should log out of Salesforce. You can go back to the originating application.
