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Manage Users and Data Access
Differences Between User Sharing with Manual Sharing and Sharing Sets

Differences Between User Sharing with Manual Sharing and Sharing Sets

Manual sharing and sharing sets provide access to different groups of users.

Required Editions

Available in: both Salesforce Classic and Lightning Experience

Manual sharing available in: Salesforce Classic

Available in: Professional, Enterprise, Performance, Unlimited, and Developer Editions

You can control who sees whom in the organization, including internal and external users, if your organization has User Sharing enabled. Manual sharing and sharing sets provide additional access beyond the organization-wide defaults and sharing rules. Some external users, such as high-volume Experience Cloud site users, don’t have roles and can’t be used in sharing rules.

Example
Example

Grant internal and most external users access to a user by creating a manual share using the Sharing button on the user detail page of that user. Grant high-volume users access to other users by creating a sharing set.

The following table shows when to use manual sharing and sharing sets.

  Users Getting Access
  Internal External (Non-high-volume users) High-volume users
Internal Manual Sharing Manual Sharing Sharing Set
External (Non-high-volume users) Manual Sharing Manual Sharing Sharing Set
High-volume users Manual Sharing Manual Sharing Sharing Set
 
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